Dr. Jayesh H. Trivedi, DDS in Queens, New York

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• daycare07147

  Posted Oct, 17 2019

  I am highly disappointed with the customer service i received from both the dentist & the assistant upon my arrival today. After coming in today for a appt scheduled at 2:30pm i was turned away. I am currently dealing with serve wisdom tooth pain.
  
  I called into the doc office once my job assigned this dentist to me and sent my card in the mail. I called the office to schedule a appt and i was informed that i was not popping up on there system. I called back the insurance company and they informed me and the doctor that i was in fact register hence the reason why a i.d card was sent in the mail with the doctor name on it. Then they agreed to give me a appt.
  
  I thought the issue was resolved. Then i came to the dentist again today just to find out that according to the dentist i am not in there system again. I called up my insurance company and he spoke to the representative in the front even offer to fax over forms to cover in fact i am insured and register to this doctor however the doctor refuse.
  
  This is the worse customer service i ever received and now I'm struggling to look for a dentist to switch to help fix my wisdom tooth a.s.a.p or i will have to end up going to the emergency room unbelievable.
  
  Highly dissatisfied

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