Cinderella Hair Castle BKT, Magic straight in Queens, New York

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• twin cherry

  Posted Sep, 07 2019

  I did a magic perm and keratin treatment. My appointment was honored and the owner seemed good about pricing for additional service.
  The perm wasn't left to process, I had to ask one of the stylist to at the very least comb my hair with the chemical in it (they should know that, same as with coloring or when applying any liquid product); it got washed out immediately and when it was blow dried, it stilI was in its natural ethnic state. After the keratin, it turned out straight (I've seen ethnic hair straight just from the perm without keratin). I still am afraid to blowdry after a wash because the perm; I've had it washed and roller set, then flat ironed and it remains straight.
  My stylist (this must have been her first time but I was OK with it because my hair was unprocessed. I will be picky next time since its now chemically treated) had to be reminded by other staff to put the product on my roots, unfortunately, my edges remained untreated after the process due to failure to apply the product as was done in other sections of my hair. It's inconvenient to have to deal with that everyday.
  Five (5) people attended to me, whic was overwhelming. However, at one point, when it got very busy, no one was available to work on my hair and I had to get someones attention and they resumed the process.
  I must say, the lady that flat ironed my hair did an excellent job! I want her to do it the next time I go there but I don't know her name.
  I was pleased with my trim as well.
  Overall, my hair is straight like I wanted. The service itself is three (3 stars) but I added a star because the owner cares about her clients.

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